Terms of Service

Terms of Service
Next stop Terms & Conditions

This document was last updated: 02/05/2024
The following Terms of Service (“Terms”) are between you, or the company you
represent, as a user (“User,” “You,” and/or “Your”) and Next stop services LLC (“next
stop pro,” “us,” “we,” and/or “our”) and govern your access to and use of our websites,
which include but are not limited to, www.nextstop.pro (collectively, our “Platform(s)”).
By using the Platform or our Services (defined below), you are agreeing to be legally
bound by these Terms. In addition, certain other aspects of the Platform and our
Services are subject to additional terms and conditions, such as our Privacy Policy.
These other policies are incorporated by reference into these Terms and by using the
Platform or otherwise engaging our Services, you are agreeing to be bound by these
Terms and such other policies as they are applicable.
IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, DO NOT USE OR
ACCESS OUR PLATFORM, WEBSITES OR SERVICES.
THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE, A CLASS ACTION
WAIVER, AND A JURY TRIAL WAIVER, WHICH MAY AFFECT YOUR RIGHTS.
YOU SHOULD READ THESE TERMS CAREFULLY BEFORE ACCESSING,
ENTERING OR USING OUR PLATFORMS OR SERVICES, AND ESPECIALLY
BEFORE YOU PLACE AN ORDER WITH US FOR SERVICES.

1. NEXT STOP SERVICE’S

We are a technology and marketing company that matches individuals seeking haul-
away, product assembly and disassembly, and related services with independent third-
party service providers (“Third-Party Provider(s)”) capable of performing such work
for you (collectively, our “Services”).
We are not a waste collection service and do not provide waste collection services and
you acknowledge that we are not subject to the same laws and regulations applicable to
waste collection service providers and, as such, you may not be entitled to the same
consumer protections afforded to consumers dealing with waste collection service
providers.

2. Your Acknowledgments

You further acknowledge and agree that when we arrange for a Third-Party Provider to
perform haul-away, product assembly or disassembly, or related services, we are acting
in our capacity as a broker or booking agent. Except as otherwise provided for in these
Terms, we have no responsibility for any of the Services.
By using a Platform to order Services, you acknowledge and agree that you are
requesting that we provide you with referral and booking services only and that we
should request and schedule the same with Third-Party Providers on your behalf..
You further acknowledge that you are obtaining all haul-away, product assembly
and disassembly, and related services from Third-Party Providers at your own
risk and will resolve any and all claims directly with your Third-Party Provider
pursuant to the relevant provisions of these Terms.

3. Your Representations

By using our Platform or Website’s and/or placing an order for Services, you represent
that you:

a. Have read, understand, and agree to be legally bound by these Terms;
b. Are at least eighteen (18) years old;
c. Reside in the United States or any of its territories;
d. Own or have legal possession to any and all property to be hauled away, assembled,
disassembled, installed, transported, or subjected to any other services made available
through the Platforms or these Terms;
e. Have the right, authority, and capacity to agree to these Terms; and
4. License and Permissions to Use Platforms

We grant to you a limited, non-transferable, non-exclusive license to use the Platforms
and Services solely for the uses permitted by these Terms.

5. Restrictions on Use

Restrictions on Use. You may only access the Platforms through the interfaces that we
provide for that purpose. You may not:
a. License, sublicense, sell, transfer, or otherwise exploit the Platform or Services;
b. Use the Platforms in order to compete with us;
c. Use the Platforms or Services for any illegal purpose;
d. Attempt to gain unauthorized access to or otherwise impair any aspect of the Platforms
or their related systems or networks.

6. Placing Orders

a. In order to place an order for Services made available through a Platform, you must be
at least eighteen (18) years of age and you may be required to supply certain
information relevant to your order for Services, without limitation your credit card
number, the expiration date of your credit card, your billing address, and service
address.

b. You warrant and represent that you have the lawful right to use any credit card(s) or
other payment method in connection with any order for Services and that the
information you provide to us is true, correct, and complete in all respects.
c. We may employ the use of third-party services for the purpose of facilitating payment
and completion of the order for Services. By submitting your information to us, you
grant us the right to provide your information to these third parties subject to our
Privacy Policy.
d. We reserve the right to refuse or cancel your order at our sole discretion at any time
and for any reason, including without limitation availability of Services, errors in the
description or price of the Services, other errors in your order, if fraud or an
unauthorized or illegal transaction is suspected, or for any other reason.

7. Availability, Errors, and Inaccuracies

While we are constantly updating service on our Platforms, there may be occasional
delays in updating information on our Platforms and our advertising on other websites.
As such, our Platforms can contain errors or inaccuracies and may not be complete or
current. Services may be priced or described inaccurately, or even unavailable, on our
Platforms and we do not guarantee the accuracy or completeness of any information
found on our Platforms. We reserve the right to change or update information and to
correct errors, inaccuracies, or omissions at any time without prior notice.
8. Pricing

Pricing through our Platforms is for the Services made available to you.
You acknowledge and understand that pricing is subject to change with or without prior
notice before you place an order. Except for situations involving inaccurate information
(e.g., incorrect item types, counts, location, stairs, etc.), we will not change pricing on
an order already placed.

If additional Services are needed, requested, or provided, additional charges will
be applied to your credit card on file at our current prices, as listed on our
Platforms.
9. Rescheduling & Canceling Orders; Refunds;
Cancellation & Other Fees

Rescheduling Orders
You may reschedule your Services through our platform on the “my Orders” page
accessible through your order confirmation email or by submitting a request at
nexxtstop.pro/contact or via phone at any time before your scheduled performance
window.
Cancellations
You may cancel an order through our Platform,by phone, or by emailing us, but a
cancellation fee may apply depending on when you cancel your Services.

Cancellations made prior to the day of Service: If you cancel your order prior to the day
of Service, a 25% cancellation fee will be deducted from your original payment.
Cancellations made on or after the day of Service: If you cancel your order on or after
the day of Service, a 50% cancellation fee will be deducted from your original payment.
Other Fees
You may also be charged an Attempt Fee if your presence is required for the
performance of the Services and you are not present at the place the Services are to be
performed during the scheduled service window.
Other fees and surcharges may apply to your order, including without limitation state or
local fees or processing charges and/or applicable taxes or other costs where required
by law.

Following the completion of the Service, you may elect to tip your Third-Party Provider
in cash or other types of payments you may choose, which are entirely retained by your
Third-Party Provider less applicable processing fees.
Refunds
Refunds Due to Change in Services
You are entitled to a refund for any changes to the scope of your order, provided
that (a) you notify us of the change prior to your Service being completed; and (b)
the change does not result in a full cancellation of your Service. In such cases,
the refund amount will be calculated based on the difference between the original
service price and the revised service price. you must notify us in writing within
twenty-four (24) hours after the service started, providing detailed information
about why you believe the service was deficient and include the nature of the
issue, the date of the service, and any other relevant details to enable us to
assess your request. Upon our receipt of a timely notification regarding incomplete
and/or deficient Service, we will assess the claim and determine, in our sole discretion,
whether a refund is warranted. If you fail to notify us within this 24-hour window
(which begins when your Service started), you waive your right to any refund(s).
Please note that the refund provisions above only apply to changes to prepaid
Services and/or incomplete performance of the requested prepaid Services by
your Third-Party Provider.

Refunds, less any applicable fees and charges, will be processed to the original
payment method within 5-7 business days of the transaction or request.
10. Credit/Debit Card Authorization

You authorize us to charge the credit or debit card that you provide when you place an
order.

Since we accept payment prior to the performance of Services and due to a certain
level of uncertainty regarding applicable fees and charges, you agree and hereby give
us your authorization to retain your credit/debit card information for up to one hundred
twenty (90) days beyond the day Services are provided and to charge your credit/debit
card for any fees or charges that may apply which are covered in these Terms.
By placing an order and providing your payment information, including without limitation
your credit or debit card information, you warrant and represent that:
a. You have the legal right to use such payment method;
b. Such payment information is true, correct, and complete;
c. You are the account holder or authorized user of the payment account.
11. Service Windows- scheduling

While we make every possible effort to coordinate the timely and reliable provision of
Services, we cannot and do not guarantee service windows or dates.
Inclement weather, traffic delays, motor vehicle accidents, facility delays, equipment
failure, and other delaying events happen occasionally and we are not responsible for
these delays.
12. Accessibility and Disassembly

Do not place an order with us for Services if your item(s) require extensive disassembly
and/or any type of alteration to the actual product or item (s)
By placing an order, you are representing to us that all items are accessible and
removable from your location.
13. Refusal of Service

Anything to the contrary in these Terms, we reserve the right to refuse or cancel an
order for Services at any time and for any reason. Without limiting our ability to cancel
an order for any reason, we have refused or canceled Services in the past due to the
following circumstances:
a. If an item is found to be infested with bugs (and if such infestation was not disclosed
during the placement of your order, you will not be refunded);
b. If your location is too dangerous or unsanitary (in our sole discretion or that of your
Third-Party Provider);
c. In instances of inclement weather such as heavy rain, snow, sleet, hail, lightning,
and/or high winds;
d. Your location is inaccessible or too far away from your Third Party Provider’s vehicle (in
our sole discretion or that of your Third Party Provider);
e. If your item(s) cannot be moved safely through a narrow doorway, hallway, up or
down stairs. If you still want your Third Party Provider to provide the Services
after being advised of the risk of damage to your property, you waive any right to
receive any reimbursement or other recompense for any damages that may
result.
f. We have Zero Tolerance Use Of Profanity, Verbal Threats Or Any Act Of Violence
including discrimination.

14. Disposal of Items and donations

We encourage Third Party Providers to recycle or donate items in the most
environmentally friendly manner possible, but we cannot and do not guarantee that
items will be recycled or donated for reasons such as lack of appropriate nearby
facilities; refusal of items; poor condition, contamination, or infestation of items; or other
reasons beyond the reasonable control of your Third Party Provider.
15. Accounts

You may be required to register and maintain an active account to use certain aspects
of our Platforms.

Account registration may require you to submit certain personal information, such as
your name, address, email address, phone number, and payment information. You
agree that your account information shall be true, correct, and accurate at all times.
Inaccurate, incomplete, or obsolete information, including without limitation invalid or
expired payment information, may result in the immediate termination of your account.
You are responsible for maintaining the confidentiality of your account login credentials
and your account itself, including without limitation restricting access to your computer
and/or account.
You agree to accept any and all responsibility associated with all activities or actions
that occur in connection with your account.
You agree to notify us immediately upon becoming aware of any breach of security or
unauthorized use of your account.
You may not use a username that is vulgar, obscene, or offensive. Nor may you use a
username that is the name of another person or entity or that is otherwise not lawfully
available for use, including without limitation another person’s name or trademark
without authorization.
We reserve the right to refuse service, terminate your account, remove or edit content. If
you wish to terminate your account, you may simply discontinue use of our Platforms.

16. Filling and Making A Claim

a. YOU AGREE TO RESOLVE ALL CLAIMS DIRECTLY WITH YOUR THIRD-PARTY
PROVIDER. FURTHER, DUE TO NATURE OF THE SERVICES BEING
PERFORMED BY YOUR THIRD-PARTY PROVIDER, YOU MUST ASSERT ANY
CLAIMS WITHIN FOURTEEN (10) DAYS OF THE DATE THE SERVICES WERE
PERFORMED.
b. To make a claim, please contact us with the following information:

○ The date the Services were performed;
○ Order number;
○ Description of the alleged damage caused by the Third-Party Provider’s
provision of the Services; and
○ Photographs of the alleged damage caused by the Third-Party Provider’s
provision of the Services.

c. After we receive the above information, we will provide the same to your Third-Party
Provider and provide you with the contact information of your Third-Party Provider so
you can resolve the claim directly with your Third-Party Provider

17. Indemnification

You agree to indemnify and hold Next stop, its officers, members, employees, agents,
contractors, affiliates, successors and assigns harmless from and against any and all
claims, demand, lawsuits, or similar actions (including litigation costs, attorneys’ fees,
and any other similar or related expense) made by any third party against next stop
services llc due to or stemming from your use of the Platforms, the Services, any action
in nonconformity with these Terms, and/or any action in violation of applicable laws or
regulations.
We may, but are not obligated to, assume exclusive control, at your expense, of any
matter which requires indemnification.

18. Release

Subject to the applicable provisions of these Terms, you hereby release and discharge
next stop , its officers, members, employees, agents, contractors, affiliates, successors
and assigns from each and every past, current, or future dispute, claim, controversy,
demand, liability, action, omission, cause of action, and/or litigation, of any kind or
nature, including without limitation breach of contract, tort, intellectual property suits,
personal injury, death, and/or property damage, arising out of or related to, directly or
indirectly, these Terms or any other interaction with the Platforms or the Services.

NOTE TO CALIFORNIA RESIDENTS: USERS RESIDING IN CALIFORNIA HEREBY
WAIVE THE PROVISIONS OF CAL. CIV. CODE § 1542, WHICH PROVIDES THAT “A
GENERAL RELEASE DOES NOT EXTEND TO CLAIMS IN WHICH THE CREDITOR
DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME
OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE
MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
19. Disclaimers

a. THE PLATFORMS AND SERVICES ARE PROVIDED “AS IS” AND “AS
AVAILABLE” AND NEXT STOP EXPRESSLY DISCLAIMS ANY AND ALL
WARRANTIES AND CONDITIONS OF ANY KIND OR NATURE, WHETHER
EXPRESS, IMPLIED, OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
b. NEXT STOP MAKES NO GUARANTEE THAT THE PLATFORMS WILL MEET
YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, WILL ALWAYS BE
ERROR-FREE, WILL BE SECURE, WILL BE TIMELY, WILL BE RELIABLE, WILL
BE FREE OF VIRUSES OR OTHER HARMFUL DATA AND/OR INFORMATION.
c. TO THE MAXIMUM EXTENT PERMITTED UNDER LAW, AS APPLICABLE, NEXT
STOP DISCLAIMS ANY AND ALL RESPONSIBILITY, LIABILITY, OR OTHERWISE
ARISING OUT OF DEATH, PERSONAL INJURY, PERSONAL PROPERTY
DAMAGE, OR REAL PROPERTY DAMAGE RESULTING FROM, DIRECTLY OR
INDIRECTLY, THE USE OF THE PLATFORMS OR THE SERVICES.
d. NEXT STOP TAKES NO RESPONSIBILITY, NOR WILL IT BE LIABLE FOR, ANY
DAMAGES TO YOUR PROPERTY, INCLUDING WITHOUT LIMITATION VIRUSES
OR MALWARE, OR OTHER PROPERTY CAUSED BY OR STEMMING FROM YOUR
USE OF THE PLATFORMS OR SERVICES.
e. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT BE APPLICABLE IN
YOUR SPECIFIC SITUATION.
20. Limitation on Liability

a. NEXT STOP SHALL NOT, IN ANY EVENT, BE LIABLE TO YOU OR ANY THIRD
PARTY FOR LOST PROFITS, INDIRECT, CONSEQUENTIAL, EXEMPLARY,
INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR
OTHERWISE RELATED TO THESE TERMS, YOUR USE OF THE PLATFORMS,
AND/OR THE SERVICES. ACCESS TO AND USE OF THE PLATFORMS AND
SERVICES ARE AT YOUR OWN RISK AND DISCRETION.
b. NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, NEXT STOP
TOTAL LIABILITY TO YOU FOR ANY DAMAGES STEMMING FROM OR
OTHERWISE RELATED TO THESE TERMS, THE PLATFORMS, AND/OR THE
SERVICES, FOR ANY REASON WHATSOEVER AND IRRESPECTIVE OF THE
FORM OR FORUM, IS LIMITED TO THE LESSOR OF, IN NEXT STOP'S SOLE AND
ABSOLUTE DISCRETION, FIVE HUNDRED DOLLARS ($500.00) OR THE ACTUAL
COST OF REPAIRING THE DAMAGE.
c. THE FOREGOING LIMITATIONS ON LIABILITY APPLY EVEN IF THE ABOVE-
STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
d. CERTAIN JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF
LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
e. ALL CLAIMS ARISING OUT OF YOUR USE OF THE PLATFORMS OR THE
SERVICES MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE THE
SERVICES WERE ACTUALLY PERFORMED.

21. Intellectual Property

NEXT STOP respects the intellectual property rights of others. If you believe that
anything on the Platforms unlawfully infringes upon your intellectual property rights,
please notify us at:
Intellectual Property Agent
NEXT STOP SERVICES LLC
24908 ACADIA DRIVE,
CORONA CA 92883

1 (800) 508-0750
NEXTSTOPOC@GMAIL.COM
Notices provided pursuant to this Section must include the following information:
● Sufficient information to permit us to locate such allegedly infringing material, such as a
URL
● Your address, telephone number, and email address
● A statement that you have a good faith belief that the allegedly infringing material is not
authorized by the copyright owner, its agent, or the law
● A statement that the information contained in the notice is accurate and, under penalty
of perjury, that you are either the owner of the copyright that has been allegedly
infringed or that you are authorized to act on behalf of the intellectual property owner.
Pursuant to 17 U.S.C. § 512(f), if the notice relates to alleged copyright infringement,
any misrepresentation of material fact in a written notice subjects the complaining party
to liability for damages, costs, and attorneys’ fees incurred by next stop in connection
with your notice and allegation of copyright infringement.

22. Modification

We may occasionally revise these Terms. In the event we make substantial changes to
these Terms, we may notify you via email of such changes and/or by prominently
posting notices of such revisions on the Platforms. Revisions to these Terms are
effective upon their publication and your continued use of the Platforms and/or the
Services is indicative of your acceptance of such revised Terms.
23. Dispute Resolution

IN THE EVENT THAT ANY DISPUTE ARISES OUT OF, OR RELATED TO, THESE
TERMS, THE PLATFORMS, AND/OR THE SERVICES, YOU AND WE AGREE TO
ATTEMPT TO RESOLVE THE DISPUTE BY FIRST NEGOTIATING DIRECTLY IN
GOOD FAITH. IF YOU AND WE ARE UNABLE TO RESOLVE THE DISPUTE

THROUGH GOOD FAITH NEGOTIATION, YOU AND WE AGREE TO THEN SUBMIT
THE DISPUTE TO BINDING ARBITRATION ADMINISTERED BY THE AMERICAN
ARBITRATION ASSOCIATION (“AAA”) IN ACCORDANCE WITH ITS CONSUMER
ARBITRATION RULES, WHICH ARE AVAILABLE AT WWW.ADR.ORG OR BY
CALLING THE AAA AT 1-800-778-7879. NOTWITHSTANDING THE FOREGOING,
YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF YOUR CLAIMS
QUALIFY. THE FEDERAL ARBITRATION ACT AND FEDERAL ARBITRATION LAW
APPLY TO THESE TERMS.
24. Class Action Waiver

EXCEPT AS OTHERWISE REQUIRED UNDER APPLICABLE LAW, YOU AND WE
AGREE THAT NEITHER OF YOU OR US WILL ASSERT CLASS ACTION,
CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION CLAIMS AGAINST THE
OTHER, OR PARTICIPATE IN ANY CLASS ACTION, CONSOLIDATED ACTION, OR
REPRESENTATIVE ACTION CLAIMS AGAINST THE OTHER, WHICH ACTIONS
ARE HEREBY WAIVED. EACH OF YOU AND US SHALL ONLY SUBMIT YOUR OR
OUR OWN, INDIVIDUAL CLAIMS IN ARBITRATION (OR SMALL CLAIMS COURT, IF
APPLICABLE) PURSUANT TO THESE TERMS AND WILL NOT SEEK TO
REPRESENT THE INTERESTS OF ANY OTHER PERSON OR ENTITY OR
OTHERWISE PARTICIPATE IN A CLAIM BROUGHT BY ANY OTHER PERSON OR
ENTITY.

25. Jury Trial Waiver

IF, FOR ANY REASON, A DISPUTE PROCEEDS IN A COURT RATHER THAN IN
ARBITRATION, YOU AND WE AGREE THAT WE EACH WAIVE ANY RIGHT TO A
JURY TRIAL.
26. Governing Law

These Terms, the Services, and/or any disputes shall be governed by the Federal
Arbitration Act, applicable federal law, and the laws of the State of California, without
regard to principles of conflict of laws.
27. Severability

If any portion of these Terms are found to be unenforceable, such determination shall
have no effect on the remainder of the Terms, which shall continue in full force and
effect.
28. Electronic Communications; Phone Calls

You agree and permit us, our affiliates, and Third-Party Providers to contact you at the
phone number(s) or email address(es) you provide by electronic and telephonic means,
including without limitation email, text, and calls, which may be initiated by an automatic
telephone dialing system or other automated means. Standard message and data rates
may apply.
We may record any such communications for quality control purposes.
You may opt-out of receiving communications by emailing your request to us at
NEXTSTOPOC@GMAIL.COM but your opting-out may negatively impact your ability to
receive Services.
You agree that all terms, conditions, agreements, notices, disclosures, and other
communications provided to you electronically satisfy any legal requirement that such
communications would satisfy if provided in a hardcopy writing.

29. Contact

If you have any questions regarding these Terms or would like to contact us for any
other reason, please contact us at:

NEXT STOP SERVICES LLC.
https://nextstop.pro
24908 ACADIA DRIVE,
CORONA CA 92883
1 (800) 508-0750
Email: Nextstopoc@gmail.com